An hourly quote can make two recovery services appear comparable when they are not. The more important question is who will actually receive, open, diagnose, and work on the device. At Praefortis, clients deal directly with the specialist performing the recovery; not a salesperson, intake desk, or intermediary passing the case to an unknown technician.

A hardware wallet is not merely another damaged electronic device. It may be the only remaining access point to millions of dollars, making chain of custody, confidentiality, tamper-evident handling, and professional accountability just as important as electrical skill. An hourly rate alone does not tell you who will possess the wallet, where it will be handled, or whose reputation stands behind the work. When life-changing assets are involved, the operator is part of the security model.

Praefortis does not sell anonymous bench time. We provide specialized hardware-wallet recovery led by a publicly identifiable expert whose work has been published for the legal profession and trusted in matters involving attorneys, law enforcement, court proceedings, and high-net-worth estates around the world. Our fee reflects direct access to the person doing the work, a documented and accountable process, and incentives aligned with recovering the assets, not simply accumulating hours.